FAQs

We know you must have questions.

Here are a few questions we get from our customers. Maybe you will find your answers here…

Question What are my shipping costs?
AnswerWe add a flat 8.00 shipping charge for all orders up to 75.00. All orders over 75.00 receive free shipping!
Question How soon will my order ship?
AnswerWe try to ship orders the same day or by the next business day. We ship by UPS & by USPS so normally you will receive your order in just a few days.
Question Do I have to order online or do you accept phone orders?
AnswerWhile you can easily & safely place your order online, we welcome your phone calls if you’d rather speak to a live person & place your order over the phone. Our normal office hours are 8:30 – 4:30 Monday – Friday. Our phone number is 864-972-9428.
Question I own a retail store. Can I offer your products to my customers at my store?
AnswerYodersStore.com does not sell to wholesale customers but our parent company, Yoder’s Good Health Products, manufactures many of these products & will be happy to assist you in setting up a wholesale account. Contact them at yodernaturals@gmail.com or by phone at 864-972-3016.
Question Do you have a retail store that we can visit when we're in your area?
AnswerWe do not have a walk-in store. We only ship products from our warehouse through our website & phone orders. Our family’s Amish store, Yoder’s Country Market, is located in Bulls Gap, TN, about an hour from Pigeon Forge. They would be happy to have you visit them when you’re in the area. We also have a local Amish type store called Hochstetler’s Country Market here in Seneca, SC & you can pick up many of our products at their market.
Question Can I have my own account on your website?
AnswerYes! You can now create & login to your account & see your past orders, check on your existing orders, & update or change your account information anytime you’d like.